Website Ownership and Operator: The website located at www.absfurniture.com.mv (hereinafter referred to as the "website") is owned and operated by Share Maldives Pvt Ltd (Registration No: C-434/2009), a business entity established under the laws of Maldives. The usage of our services, website, tools, and related features are subject to the terms and conditions outlined below. These terms apply to the website and encompass the relevant policies referenced herein. When engaging with our website, you agree to adhere to the policies applicable to our platform for any transactions conducted.
Contractual Agreement: By utilizing our website, you enter into a contractual agreement with Share Maldives Pvt Ltd and are bound by its terms, conditions, and associated policies. These obligations extend to your interactions with Share Maldives Pvt Ltd. These terms of use apply when using the website and accessing its products and services. Upon registering an account and utilizing the computer systems or devices to do so, you become our customer and acknowledge the terms of use.
Browsing and Acceptance: While browsing the website, you are subject to the rules, policies, guidelines, and terms that pertain to our services. These elements are integrated into this Terms of Use document. We reserve the right, at our sole discretion, to modify, add, or remove sections of these Terms of Use without prior written notice. It is your responsibility to periodically review the Terms of Use for updates. Continued use of the website after changes implies your acceptance of these revisions, as long as you comply with these terms.
Limited Privilege and Acceptance: Your use of the website signifies your acceptance of the terms and conditions outlined in the Terms of Use. It is advised that you carefully read these terms before proceeding.
Delivery Policy
Male’ and Hulhumale’ Delivery & Assembly: Estimated Delivery and Assembly Timeframe: 2 - 4 Days. No deliveries or assemblies will take place on Fridays. Orders placed on Thursdays after 12:00 pm and on Fridays will be delivered within 2 - 4 Days.
Boat Delivery: Delivery will occur on the next business day or as per the shipping date provided by the customer.
Proof of Delivery: All deliveries require a recipient's signature upon receipt. The signatory at the delivery address is presumed to be authorized to receive the item. The delivery center will verify delivery via phone call to the specified number before dispatch. If unsure of your availability, consider nominating a work address or family member as the recipient. The seller is not liable for product loss or damage post-confirmed delivery with a third-party signature.
Personal Pickup: Products ordered on the website can be collected from ABS Furniture or relevant warehouses. A shopping confirmation number and ID card are required.
Delivery Issues: For delivery delays or issues, contact ABS Furniture at 3320051 or via Viber at 7214932 (SAT-SUN 09:00hrs – 17:00hrs). Refer to our return policy for damaged items.
Payment Policy
Payment Methods: We offer a variety of secure payment options to make your shopping experience convenient and reliable. Accepted payment methods may include:
- All Major Credit Cards and Debit Cards
- Bank Transfers
- Cheques
Payment Processing:Payment Authorization: When you place an order on our website, an authorization hold may be placed on your payment method to verify the availability of funds. The actual payment will be processed once your order is confirmed and ready for shipment.
Currency: All transactions are conducted in Maldivian currency
Payment Security:Security Measures: We take the security of your payment information seriously. Our website employs industry-standard encryption protocols and security measures to protect your sensitive data.
Third-Party Payment Processors: For your protection, we may utilize third-party payment processors who adhere to strict security standards.
Order Confirmation:Order Confirmation Email: After a successful payment, you will receive an order confirmation email with details of your purchase, including the order number and a summary of items ordered.
Invoice: An invoice will be included with your shipped order.
Product Prices: Prices for our furniture products are listed on our website and are subject to change without notice. The price displayed at the time of purchase is the final price.
Taxes: Applicable sales taxes, if required by law, will be added to your order.
Payment Disputes: Chargebacks - If you have concerns or questions about a charge on your statement, please contact our customer support team before initiating a chargeback with your payment provider. Chargebacks can delay the resolution process.
Declined Payments: In the event of a declined payment, please ensure your payment information is accurate and up-to-date. Contact your payment provider for assistance.
Order Processing: Orders will only be processed and shipped once payment has been successfully received.
Financing Providers: If you choose to finance your purchase through a third-party provider, you will be subject to their terms and conditions. Please review their policies before selecting a financing option.
Payment Policy Updates: We reserve the right to update and modify our payment policy as needed. Any changes will be posted on our website, and the effective date will be revised accordingly.
By making a purchase on our website, you agree to abide by the terms and conditions outlined in this Payment Policy. If you have any questions or require further assistance, please don't hesitate to contact our customer support team.
Cardholder Transaction Record Retention : All Cardholders are required to retain copies of their transaction records for their respective payment cards (e.g., credit cards, debit cards) used for business-related expenses. This ensures accurate financial record-keeping, effective dispute resolution, and compliance with financial and tax regulations. Cardholders are expected to take this responsibility seriously and fully cooperate in its implementation.
Delivery Details Order Cancellation and Refund
General Orders: Cancellation of a purchase order must be communicated within 24 hours after delivery via phone or email. Cancellation beyond 24 hours will not be accepted, and refund claims will be ineligible. Purchases made through offers, deals, or sales are exempt from cancellation or exchange.
Cancellation by ABS Furniture: Under certain circumstances or due to unavoidable situations, Share Maldives Pvt Ltd reserves the right to cancel an order.
Return Policy
Return Policy: To be eligible for returns:
- Return purchased products within 14 days of receipt.
- Return the product in its original packaging with documentation.
- Ensure the product is unused, undamaged, and unaltered.
- Provide the receipt or proof of purchase.
- Original ordered items can be returned for a refund once.
- In the case of incorrect or defective products, notify us within 24 hours of delivery.
Refund Policy: To be eligible for a refund:
- Provide the purchase receipt with the order number.
- Returned goods must be in their original, undamaged condition with packaging.
- Return the goods to the designated location within 3 days of receipt, presenting shopping confirmation and customer ID card copy.
Delivery Details:
- Products are typically shipped within 2 to 4 days after purchase.
- For incorrect or defective items due to seller error, replacement or refund requests are accepted within 24 hours of delivery.
Cancellation & Refund Policies: ABS Furniture reserves the right to accept or reject order cancellation requests at its discretion. In cases where an order has not been processed or approved, ABS Furniture will cancel the order and refund the amount. ABS Furniture retains the authority to determine order processing. The cancellation of 'Bulk Orders' is at the discretion of ABS Furniture.
Product Variation: Photos of items are for presentation purposes. Slight variations in product color, fabric, etc., are possible.
Delivery Delays: In unavoidable situations, your order might experience delays. We will communicate delays via phone or email, with an estimated timeframe of 3 to 5 days.
Damaged Product: If your product arrives damaged, do not accept the delivery. Contact us immediately.
No Warranties: This website is provided "as is" without any express or implied warranties. ABS Furniture makes no guarantees regarding the website's availability, accuracy, or completeness. For legal or financial advice, consult a professional.
Limitations of Liability: ABS Furniture will not be liable for direct, indirect, special, or consequential losses, including business losses, arising from website use. These limitations apply even if ABS Furniture has been advised of potential losses.
Law and Jurisdiction: These terms and conditions are governed by Maldivian law, with disputes subject to the jurisdiction of Maldivian courts.